{"id":415,"date":"2026-06-11T22:04:16","date_gmt":"2026-06-11T22:04:16","guid":{"rendered":"https:\/\/northcarolinamovingjournal.com\/?p=415"},"modified":"2026-06-11T22:04:16","modified_gmt":"2026-06-11T22:04:16","slug":"head-of-social-security-challenged-by-lawmakers-over-long-lines-wait-times","status":"publish","type":"post","link":"https:\/\/northcarolinamovingjournal.com\/?p=415","title":{"rendered":"Head of Social Security challenged by lawmakers over long lines, wait times"},"content":{"rendered":"
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WASHINGTON \u2014 The head of the Social Security Administration testified before Congress on Wednesday that customer service has drastically improved during the last year, though he declined to offer ways to address the program\u2019s dire financial situation.\u00a0<\/p>\n

Read more Is the American dream fading? It can depend on your neighborhood.<\/a><\/p>\n

Commissioner Frank Bisignano instead deferred to lawmakers, who will need to make changes to the safety net program for tens of millions of Americans before it reaches insolvency in six years.\u00a0\u00a0<\/p>\n

Bisignano\u2019s testimony came just one day after the Social Security trustees said in\u00a0their annual report the Old Age and Survivors Insurance trust fund will \u201cbecome depleted\u201d in the fourth quarter of 2032, earlier than previously expected. Once that happens, benefits will automatically drop by 22% and gradually decrease from there.\u00a0<\/p>\n

\u201cI always thought my job was to make it perform as well as possible so you all have a set of options and choices to decide on how this great American program, which is, you know, fundamentally called by some the largest insurance program out there, others could call it the largest retirement program out there. Anyway, the idea is to make it perform well so you all can make the decisions,\u201d Bisignano said.\u00a0<\/p>\n

U.S. Senate Dems request report on cuts to Social Security Administration<\/p><\/blockquote>\n